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We love being able to share our work with you here on the Breaking Jar website, and we do our best to keep things running smoothly – however, as with any website, there’s always the chance of tech issues or delays.

If you have encountered a problem while purchasing a digital product (e.g. one of our films), don’t worry – you will only be charged once you complete the payment and get through to the content.

If you have completed your purchase but the content is not yet visible, you may need to wait a few moments before logging in again.

For any other issues, please send us a message via the form below, and we’ll get it sorted! Thank you for your patience!